Tony is very thorough and professional when doing maintenance on our A/C unit. Highly recommend .
Tony Ravert was our technician and he provided the best customer service! He went above and beyond helping us trying to figure out what would work best for us. He was very thorough and patient with us.Anthony DePalo was the electrician sent to set us up and we were equally impressed with him. He gave us options and several ideas on how to accomplish what we needed.
Brandon did a great job! He was knowledgeable and efficient. So patient in explaining my new thermostat and using it with my phone. We will always use Certified!! He explained additional items we may want to improve air quality. Thank you!!
The technician, John was by far the best technician I have ever experienced with working on service/repair of my AC equipment. John was extremely knowledgeable and professional. John is without a doubt a huge asset to Certified Air.
Matt came out and listened to me when I explained the age of the unit, things I had done to maintain it, and understood that I was primarily interested in extending the life of my current system. He explained the basic maintenance measures to help keep the unit running and didn’t try to upsell me on a bunch of parts and services that I don’t need. He was very professional and knowledgeable. I would highly recommended Certified Heating and Cooling to my friends and familyShaw Kopp
John the service technician, I think, may be the best service professional I’ve ever worked with pleasure to have them in my home I’m working on our air condition. Companies top shelf and I have terrific employees especially John
Timely and professional, I have used many other companies and am so impressed by Certified Air. Our Tech was on time, explained everything, and kept the place neat and tidy. We greatly appreciate his professionalism and support.
Chris Marcelo was just great and provided excellant service. He was helpful and knowledgable. You can send him to our home anytime we need service. Thank you for helping us with this.
This was a first-rate experience. Louis Pineda is a thorough hard-working and knowledgeable professional. He came highly recommended by friends, and they were right. I have total confidence in this firm and in him. He is teaching a young man named Devin, who is taking his job very seriously and will also be, I believe, an asset to the firm.
Great service by Louis and very knowledgeable!! Thank you !!
Maintenance check up. They arrived on time and completed full check up in a hour. Great service from professional company .
Certified just did HVAC work for my home. They are a professional company with great work ethic and skilled people. I will always use them for my HVAC work. They analyzed then made suggestions then quoted a fair price on the work.I highly recommend themAJF
Excellent company to do business with. So pleased I chose Certified Heating & Cooling to service our home in Florida.From the office staff to the field staff - all are very professional & a pleasure to work with. You make an appointment, they call 3 days prior to confirm, telephone when they're on the way, and they arrive punctually on time. I have an annual service contract & they call me each year as a reminder.All of the service staff are top notch. They are very thorough, knowledgeable, & proficient. And should you have an emergency - they are available 24/7. And their service prices are very reasonable.Highly recommend Certified Heating & Cooling. Very pleased that I chose them to service our home.
Very professional - would recommend
Also, had whole house air purification system, AC Surge protection, and UV lights for airborne microorganisms. All installations were made by Brandon in a timely & professional manner. Brandon was also very informative about what he was doing, going to do and what he had done. Great company and performance. I recommend them.Steve McFadden
No point to call anyone else. These people are the BEST. They are very honest and their prices are extremely fair. I use them for all of my AC needs. Never need an estimate - just have them do whatever needs to be done and send me an invoice. No one will be more honest nor be able to provide better service at such a fair price.
Brandon was great. He knew what was going on with the system. He always kept me informed on what he was doing and finding.
I was very impressed with Certified and Louis Pineda. My A/C was not working and I called in the afternoon. Louis got to my house at 9:30 PM after a full day. He still managed to smile, fix my A/C and charge me a very reasonable fee for his excellent work! I am 5 Star impressed!Mike S
He did a very professional job.Explained each procedure carefully.Very respectful!
Very professional, polite, and a very good educator.
Trevor Rine responded, very knowledgeable & professional.
Louis was phenomenal! He came in super clutch when I was nearly dieing of heatstroke. He quickly identified the problem and informed us of how to avoid it in the future. He was also super personable and had a super upbeat attitude even though he had a long day and it was nearly 10pm. 10/10 service. We will certainly use Certified Heating and Cooling again.
Louis Pineda from Certified Heating and Cooling is great to work with. Very personable and knowledgeable. Gave a thorough check up of our system and then gave us some suggestions to maintain the system in great working condition. Explained our various options and was not a salesman, just concerned with our best interest. We really appreciate him.
Great repairman. Thinking outside the box to problem solve.
Brandon was excellent. Very knowledgeable. He came and fixed my unit w little notice and came back the next afternoon to make sure everything was still working. Fine young person
John Diedrich was out technician. He was absolutely the best tech we have ever had. He was thorough, efficient, helpful, answered all our questions, helped solve all our issues. I would definitely ask for him to come every time.
Louis was excellent and very professional. He came when he said he would and explained everything completely!
Technician was very courteous and explained everything regarding our system.
The service technician did a great job and explained his services well.
Brandon was on time, efficient, knowledgeable,and professional. That’s everything you want.
Excellent 5 star service!!! Technician was exceptional.
The service technicians Damien and Adrian were very professional while installing our new a/c unit. The office staff and the gentleman that came to our home to go over our options for an a/c unit. I highly recommend them!
Jacob was excellent. One of the finest trade person I have ever dealt with. Very professional, and personable, and went beyond our expectations. We will request him again.
Tony did a very nice job of servicing our equipment. Explained everything rather well. Very professional.
Tony does a great maintenanceVery happy
Tony is a great technician
Louis Pineda was awesome! Did a great job and was on time, personable and so helpful. I highly recommend him and have already scheduled the next service with him. Explained everything in detail and in layman terms. Certified is fortunate to have him on their team. Please make sure he is recognized for an exceptional job!
Ben did amazing work, made sure system is working great.
Certified Air has been our go to AC Company for many years. The service/office staff have always been knowledgeable, professional, courteous and always call if they are delayed with an emergency call. Great company to deal with.The Fargnoli’s
Technician Brandon Nelson arrived on time, he was very thorough and explained clearly the services provided. Provided update on my annual contract, and called in to book my next appointment. Very pleased with his visit.
Very satisfied with this business
Very informative on time . Would recommend.
I was very satisfied with the work performed. Jacob was very professional, detailed, and extremely informative.My previous AC company just quickly looked at things and left in 30 min.Jacob completely went through every aspect of my system and provided so much information and explanation. He recommended items that will the system running properly for a long time.He completely serviced every item in my system. He was here for at least 2 hours.He is my AC guy and will be telling all my neighbors to use his company and ask for the red beard guy - Jacob!Paul Buttigieg
Trevor, Jacob and Darren are a great team. They are very knowledgeable, efficient and thorough. They are professional and courteous. I highly recommend them!
Great service tech I highly recommend Chris and certified heating and cooling 5 star company with a great staff
Louis did a great job on the maintenance of our system. He was professional, honest, and courteous.
Brandon was personable and professional, completed the repair as promised and was accommodating to my work schedule. Would recommend.
We purchased our air conditioning system from Certified about 5 years ago. During the time that followed, we had a few problems — as is to be expected with air conditioning in Florida. Without fail, the Certified technical team was outstanding in its timeliness and professionalism. They stand behind their work and keep at it until the problem is solved to the customer’s satisfaction. Whenever anyone asks us if we know of a good HVAC outfit, we say Certified.
My experience was exceptional and Matt Ford our technician was very knowledgeable and was quickly able to trouble shoot and fix our air conditioning problem. If I could rate our repair session it would be a 10. The company responded very quickly and we will highly recommend the company and Matt Ford to others. I am usually a very hard grader but this team exceeded my wife and our expectations!!
Jacob was very professional and took the time to explain what he was checking during our Blue Ribbon Maintenance appointment. He provided us with a 4 page check list of everything he did for our records.
I want you to know what a great technician you have in Louis Pineda. The service and the care this young man is amazing. In this day and age where service has been subpar, Louis is outstanding! Your company has an extraordinary young man working for you. He will go far with your organization or I can see that he may exceed farther! Thank you Louis! It’s wonderful to see young people like you who still upholds the value of taking care of people and show that you care.
If there were 10 Stars I would have chosen 10. It’s so wonderful to see a company live up to the standards they profess. And the technician, Louis Pineda was so professional and kind. He took time to explain the issue with great photos and helpful tips going forward. Definitely won’t be calling anyone else. 👏🏻👏🏻
Ben was fantastic, he provided me with education of what parts were having issues and what parts could potentially have had issues and what to do moving forward. He also replaced my thermostat and taught me how to operate it. 10/10 service
Technician was prompt & professional did the job in a timely manner & took the time to explain things to me. Would call them again for future.
I was very pleased with the maintenance service on Dec 2. John was very knowledgeable and thorough, keeping me informed as he checked the system. I will continue to depend on Certified to keep my AC running!
Lee county resident since '99, have used several HVAC companies but never found one could truly rely one. Recently though (finally) found Certified and will use only Certified going forward. Minor repairs, problem diagnosis - everyone from the front desk operations to the technicians that visit and their field supervisors are inimitably professional, long experienced, communicative, respectful, honest and friendly. (Our dogs love when they get to see Certified visit! 🙂
Have had problems with A/C system shutting down due to water sencing.Finally fixed correctly
Brandon Nelson was great! Very thorough and professional. He took time to explain what he was doing, review his findings, offered suggestions for DIY maintenance and answered all my questions.
Very pleased with the on-time performance and excellent quality of the HVAC maintenance service. Sean Andrews our tech did a great job and took the time to explain all of what he was doing.
Brandin recommended and installed surge protection on our condensing unit providing protection from low and high voltage variations.
Brandon was polite, helpful, neat & a pro.
Sean was on time and very professional. He made sure to explain exactly what he serviced and the results.
Excellent and timely service.
I had Certified come out and give me an estimate for a mini split AC for my garage. After moving into our new home in Naples I discovered that there is no cooling in my garage. Temps exceeded 85 degrees during the day. I tried 5 different companies. Some of the other guys were obnoxious. That's a big statement when a comment like this comes from an Ex NewYorker. The prices were ridiculous from some and misleading from others. Certified sent out Brandon. He was polite, informative and gave me a good price. His price was not the cheapest but was lower than most of the others. When it came to the installation day Kevin and Alec did the install in one day. Certified scheduled the electrician to be present during the installation. They were clean and neat. The AC was running by the end of the day. It gets better. I was concerned with humidity in my home although it was cooling very well. I reached out to Brandon to inquire about having a dehumidifier. He assessed my situation and explained to me that I was using my AC wrong. I had it set to fan constantly thinking that it was good to recirculate the cool air. He told me to switch it to auto and the humidity would decrease. I went from an average 62% humidity to 50% and as low as 46% due to his advice. It cost me nothing. As a matter of fact I'm saving money because the fan is not running all day and night. How's that for honesty at the expense of a sale?11/12/2021-Tony Ravert came by for a service. He was clean, neat and got the job done.
Louis Pineda was amazing! We keep having issues with our ac and he explained what was going on and fixed it! Also professional and funny!
Great customer focused service.
The rep was extremely informative and helpful. He was here to give a bid on a new A/C.
Anthony was very informative and spent time explaining why I had the problem with drainage.Arrived on time and was sympathize to my issues.
Certified Heating and Cooling replaced the entire air duct system in my home. I had the work quoted by a few different companies in the area and they offered the most competitive pricing. The work quoted was actually itemized for exactly what my home needed rather than a "one size fits all" price I received elsewhere. They were accommodating when I had to reschedule the work multiple times due to personal matters. The crew that came to install the new ducts were friendly, efficient, and made little mess. I've worked with a few AC companies in the area in the past and Certified was by far the best experience I've had. I would highly recommend them.
Louis Pineda was exceptional. Very professional, detailed and great customer service
Tony did a wonderful job, working on are a/c system. He is a Clean worker. And very kind.
Very happy with the new AC system installed this past Friday. Service techs were professional and courteous. Certified will continue to be our HV/AC Provider.
Darren came in an troubleshot our issue after service from the day before coincidentally. He was thorough and worked diligently until he found the issue. Our AC is working again thanks to Darren’s knowledge and experience!!!
Darren is always professional and friendly. Certified Heating and Cooling has been my A/C company for over 10 years. They do a great job and stand behind their work!
Darryl was very knowledgeable and professional. Explained possible options and remedies thoroughly. He fixed the issue while going through everything. Our decision was easily made to have our 11+ year old system replaced with regular maintenance done by this company. Highly recommend!!
Sean Andrew was great! All the technicians are amazing. Sean today was professional, pleasant and efficient. Certified has consistently been great. He went above and beyond
My air conditioner stopped working last night. Darren came today and took his time to do a thorough job. He was patient answering my questions and explaining to me what he was doing.I would give him 10 stars if it were possible. He works to serve his customers. He's the best!Thank you, Darren.
He was helpful, kept me apprised of what he was doing. Had some suggestions and helped me work through some alternatives. He cleaned up and generally respected my property.
Darren Skalski was very professional and helpful. He did a thorough review of the system explaining both what was being done and the outcomes. He provided value added insight to insure the system was being maximized.
Brendon our technician provided excellent service for our AC unit as he always does! He is on-time, friendly, explains what he is doing and why, shows us what he had done, and does his work in a timely fashion. We highly recommend Certified Heating and Cooling!
Darren and Certified were responsive and professional. Darren knows HVAC in and out. Will definately be using Certified again and will request Darren. Thanks
Outstanding and professional service as always!
Darren was a consummate professional. Would recommend him highly.He called ahead to let us know he was coming and the estimated time of arrival. He then showed up on time as agreed.He immediately checked everything out and then determined cause of the problem; and then patiently explained the cause of the problem and the recommended fix and the estimated cost. Once agreed, he then made the necessary repairs.Highly professional; courteous. Would definitely call him again with any AC issue.
I spent $1,200 to prevent the build up of material in the condensate discharge line. Never was I informed that there would be a build up of calcium from mineral free condensate that would clog a copper line. I will now have to develop a solution for that.
Always excellent service. I'm so happy I found Certified.
Tony, did a great job the other day, thank you certified.
Technician was prompt, knowledgeable and very courteous. Showed everything he was doing and working on, giving prices and explanations for every move he made! Superb employee!
We just purchased a new property for our uncle . After purchasing we noticed water dripping from the sheetrock. We thought the problem was condensation but not sure and called certified heating and cooling Darren arrived and immediately asked if the neighbors upstairs were home. Darren diagnosed the problem was not only a drainage issue in our unit but in the unit upstairs. He promptly corrected the problem for us as well as the neighbors upstairs who are not even here. he saved not only us but other people a potential disaster. He was very professional. Very attentive to detail. We are very happy with the service, timing and resolution of the problem.
Brandon is personable and helpful!
Very professional service.
Darren was very professional and took the time to talk his way through his analysis of my air conditioning system so that I could see everything he was doing and what led him to his conclusion. Definitely a great service and I will absolutely call him again for future service needs.
Darren arrived on time and was extremely thorough in his cleaning of our two AC units. He shared his concerns and suggestions regarding how to keep our units in optimal condition. After his work was complete, Darren sent an email with detailed information regarding his inspection of our units, complete with pictures. Darren was courteous and professional and we are pleased with his service.
Darren from Certified Heating and Cooling was on time, friendly, and very professional. He explained exactly what he was doing and why. I would recommend Darren and Certified Heating and Cooling!!
Darren Skalski, the technician, was incredibly knowledgeable and professional. He was great and he worked so hard. 5 stars all the way!
Fantastic service from Darren! He really knows his trade and performed all work in a very professional manner. Gave us expert advise while considering our needs and budget. Very happy with his work!
I was very pleased with the knowledgeable service I received from the tech, Darren Skalski. He is very nice and explained everything he was doing
Darren was punctual, extremely knowledgeable and helpful. He performed routine maintenance and then evaluated the system based on my comments. He adjusted all my ducts for me in an effort to improve air flow. Great customer service. Wish all my services providers were as exceptional as Darren. I highly recommend Certified and Darren.
This company responded right away and the service was excellent! I am very pleased
Darren was very friendly and professional in his work of the AC maintenance explaining in detail what he was doing and with recommendations for improving the maintenance of the AC unit. I would give him an A+ and ask for him in the future. Keep up the good work Darren!
Had a new AC installed in September. The inside unit that was installed is SO loud. If you are anywhere close to the unit you cannot hear anything and when watching TV downstairs we have to turn the volume up to hear anything. We have tried multiple things to cover the unit and none have worked. Our previous unit gave us no issue when it came to sound. I wish a different unit would’ve been installed.
I called this company when my air conditioner wasn't working. They stated that they would at least have to replace the plenum for $900 and that all my duct work would have to be replaced. The guy who came out to quote it said that it was mandatory to bring the house up to code and add a return in every room and that it would cost around $8-9000.I was concerned that my home inspector hadn't caught this and called him to discuss it. In the process he informed me that existing houses do NOT have to have a return added in every room. Surprised, I called another air conditioning company. They resecured the plenum for $150 and estimated that the duct work will cost $3400. They confirmed that the code does not require a return to be added in every year, although they did recommend a second one in the master.
Darren was here within the timeframe quoted and we found him to be very knowledgeable and helpful. He took care of our problem in a professional manner and was just an all around nice guy. Thanx Darren!
They came out to do maintenance on our AC They did a very thorough job and found solutions to help with better airflow throughout the house. Very professional!!
Our technician, Brandon, was very professional, informed us of each step of the maintenance procedure, we feel our new AC unit Will be working without a problem for many years to come .
Darren has always been great at providing service in our home. Highly recommend!
Brandon was excellent and explained everything that was done and what my AC needed.