Certified Heating and Cooling, Inc. has won the coveted “Superior Service Award” for 2014 from Angie’s List, a popular customer review website. Only 5% of companies win this prestigious award, so earning this accolade is certification that a company provides outstanding and consistently reliable customer service.
The Ft. Myers based company offers a variety of HVAC related services, including A/C and Heater Repair, Pool Heater Repair, Blown-In Insulation, Duct and Dryer Vent Cleaning and Indoor Air Purification. “When I started this company, my goal was to provide outstanding customer service for customers from Ft. Myers to Naples,” said founder Tommy Dykes Jr. “When you live in a climate like Southwest Florida’s, you need reliable air conditioning and a company that will be there for you in case of an emergency. We have heard many horror stories about companies that do not live up to their promises and we have worked very hard to stand out as an expert in our field that is reliable, trustworthy and honest. We don’t try to sell services and products that customers don’t need. We would rather get repeat business by earning their trust. We’re thrilled that we’ve won this award and we are even happier about how we have grown through word of mouth and referrals. When customers put their faith in you and refer you to family and friends, you know you’re on the right track.”
One way that Certified Heating & Cooling has strived to set themselves apart is through their Blue Ribbon Maintenance Program which allows customers to receive routine inspections of their A/C system on a regular basis. “The goal of the program is to give customers an affordable way to maintain their system. The program pays for itself in energy savings and the longevity of your unit,” said Tommy. “Our certified, experienced technicians provide customer-focused service and are happy to answer questions during their visit. Our commitment is to give people great value for their money and the peace of mind of knowing that we are just a phone call away if your system has a problem.”
Certified Heating and Cooling Inc. is a full service company that offers a variety of products and indoor comfort solutions for home owners. In addition to outstanding service, they also sell air conditioning units, heat pumps, dehumidifiers, thermostats, air purification systems and more.
ABOUT CERTIFIED HEATING AND COOLING INC: Certified Heating and Cooling Inc. is Southwest Florida’s premier provider of quality, cost-effective, high efficiency heating and cooling systems. Our mission is to provide our customers with a level of service that cannot be matched by other air conditioning companies.